FAQ: Contractor's Status is Pending

How can I tell if a Contractor has completed all of their Q & A items?

From the left side menu, choose "Tier" to access a list of your associated tiers.

When you choose a tier from the "Tiers" menu, "Total Questions:" in the top right of that tier's page will tell you how many questions are included in that tier's questionnaire.

In the "#Answered ?'s" column you will find the number of questions completed next to each contractor's name. If the number of answered questions does not match the total number of questions for that tier, then the contractor still has work to do.

If the number of answered questions does match the total number of questions for that tier, the contractor's questionnaire review is incomplete. The "#Reviews" column lets you know how many items are awaiting review for that contractor.

To find out which questions the contractor still needs to answer, Click on a contractor's name to view their questionnaire details. The "Q & A Report" table at the bottom of the page will allow you to see all the questions a contractor has answered or has not answered. Search in the "Answer" column to find the questions that are unanswered.

Additionally, If you click the blue "Actions" button next to the contractor's name from your "Tier Contractors" table, you are able to view answers on a questionnaire.